Privacy Policy

This Privacy Policy explains what information we collect, how we collect it and how we use it. Meena Wellness Centre respects your privacy, and your membership and release of information is completely voluntary. While we may ask you sensitive questions during the consultation process, this is for verification purposes only. Any medical and health information you provide to us or other Members of this Site is voluntary and at your own risk.  We will never ask you for proof of your medical condition or medical records, just your word.

Consent to Provide Identifying Information

We will not attempt to collect your personal identifying information without your consent.  The only personal information that we will have is that which you voluntarily provide to us.

Collection of Information

At all times, we will limit the information we collect and use to only that which is necessary to provide you with excellent service.  We will do so with your knowledge and consent.

Your identifying information may be collected when you provide it to us or through the use of optional surveys. We may also collect the Internet Protocol address (IP address) of your computer and/or Internet Service Provider. We may collect this information by using cookies to recognize you when you visit the Site from the recognized computer. If your browser permits, you may choose to decline cookies, but this may affect your ability to access features of the Site.

Sharing Your Information

We will not sell your personal information to any third partiesWe may use third party service providers (for example, web hosting providers, data management providers and/or payment processers) to manage one of more aspects of our business operations, including the processing or handing of personal information. When we do use an outside company, we use appropriate means to ensure that your personal information is used in a manner that is consistent with this Policy.

We may, under certain circumstances, be required to disclose your information as required by law.  In this case, we will release your information to the appropriate authorities.

How We Protect Your Information

Meena Wellness Centre uses secure, limited access offsite servers to protect your information.  However, we cannot guarantee the security of your personal information and disclaim any liability resulting from third party use of your personal information resulting from unauthorized use or access to this Website.

 

CUSTOMER SERVICE

Meena Wellness Centre maintains an email-based customer support center at Support@meenawellnesstherapist.com  to accept and address your questions, concerns, or complaints. A customer support representative will respond to you as soon as possible, either by telephone, text message or email.  You may be required to provide us with personal information in order for us to verify your identity.  For example if you need to make a change to your account, we will ask for personal information to verify that you are the account holder.  Your personal information may also be required to help us resolve or address any questions or any issues that you may have.  We will respond to all inquiries as soon as possible.

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