Soft Skills Training

“Soft skills” is an unfortunate term. It seems to imply someone who is weak or dull.

The fact is that soft skills are the most important skills of our personality. They are the skills that are difficult to systemtize and automate. They are the skills that define leadership and creativity.

By definition, soft skills are those skills that are difficult to measure. In other words, hard skills can easily be measured by a test but soft skills cannot be measured. It’s easy to determine who has the best math skills. It’s difficult to determine who’s best at innovation or diplomacy.

Soft skills are often related to personal effectiveness, social influence and creativity. Leadership, public speaking, innovation, negotiating, influencing and problem solving are all soft skills and are prized professional skills that are notoriously difficult to master. Each time you improve your soft skills good things start to happen. Even modest improvements in soft skills can improve your professional and personal prospects.

The following list of soft skills may be useful for your resume, job descriptions or training plan.

  • Communication Skills

    • Verbal Communication
    • Body Language
    • Writing
    • Visual Communication
    • Humor
    • Quick-wittedness
    • Listening
    • Presentation Skills
    • Public Speaking
    • Interviewing
  • Leadership

    • Team Building
    • Strategic Planning
    • Coaching
    • Mentoring
    • Delegation
    • Dispute Resolution
    • Diplomacy
    • Giving Feedback
    • Managing Difficult Conversations
    • Decision Making
    • Performance Management
    • Supervising
    • Talent Management
    • Managing Virtual Teams
    • Crisis Management
  • Influencing

    • Facilitation
    • Selling
    • Inspiring
    • Persuasion
    • Negotiation
    • Motivating
  • Interpersonal Skills

    • Networking
    • Interpersonal Relationships
    • Dealing with Difficult People
    • Conflict Resolution
    • Personal Branding
    • Office Politics
  • Personal Skills

    • Emotional Intelligence
    • Self Awareness
    • Emotion Management
    • Stress Management
    • Tolerance of Change and Uncertainty
    • Taking Criticism
    • Self Confidence
    • Adaptability
    • Resilience
    • Assertiveness
    • Competitiveness
    • Self Leadership
    • Self Assessment
    • Work-Life Balance
    • Friendliness
    • Enthusiasm
    • Empathy
  • Creativity

    • Problem Solving
    • Critical Thinking
    • Innovation
    • Troubleshooting
    • Design Sense
    • Artistic Sense
  • Professional Skills

    • Organization
    • Planning
    • Scheduling
    • Time Management
    • Meeting Management
    • Technology Trend Awareness
    • Business Trend Awareness
    • Business Etiquette
    • Business Ethics
    • Diversity Awareness
    • Disability Awareness
    • Intercultural Competence
    • Training
    • Writing Reports and Proposals
    • Customer Service

I hold regular workshops for corporates, NGOs and individuals, focusing on development of better soft skills and communication abilities. In Delhi, the Institute of Chartered Accountants of India and British Council Library have regularly called me to do workshops on Soft Skill and Communication.

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